Privacy Policy

TCasino Privacy Policy — Our Commitment to Protecting Member Data

Your personal data belongs to you. This page clearly explains how your information is protected and where it is used when you register or place bets on TCasino.

Last Updated: January 2026 ~10 min read SSL Encrypted
Your Data Is Safe with Us

Through 256-bit SSL encryption, two-factor authentication, and strict data protection policies, TCasino safeguards every member's information.

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SSL
2FA
Verification
GDPR
Consistent
Core Security Pillars
How We Protect Your Information

Six key aspects of TCasino's Privacy Policy — explained in simple terms.

Collection
Only necessary data is collected

TCasino only collects data that is strictly necessary to provide its services. We do not ask for any additional personal information.

Privacy
Your Data Is Never Sold to Third Parties

Your name, phone number, or financial details are never sold to advertisers or any third party — ever.

Encryption
Highest-Grade Encryption Technology

Every transaction and communication is protected with 256-bit TLS/SSL encryption.

Controls
Your Rights Over Your Data

You have the right to view, correct, or request deletion of your personal data at any time.

Cookies
Cookie Usage Transparency

TCasino uses cookies to enhance your experience on the site. You can manage your cookie preferences at any time.

Incident Management
Rapid Response to Data Breaches

In the event of a data breach, affected members will be notified within 72 hours and the necessary steps will be taken.

1
Introduction & Scope

TCasino (tcasino.biz) takes the privacy of its members very seriously. This Privacy Policy explains what information we collect, why we collect it, how we use it, and how we keep it secure.

By using the TCasino website or mobile app, you agree to this Privacy Policy. We recommend reading it carefully at least once.

This policy applies to all tcasino.biz services — including the web browser, Android app, iOS app, and any future platforms we may launch.

This privacy policy has been written entirely in Bengali for the convenience of our Bangladeshi members. In the event of any linguistic discrepancy, the original governing document shall take precedence.
2
What Types of Information We Collect

TCasino only collects information that is genuinely needed to deliver its services, maintain security, and meet legal obligations. The different types of data we collect are detailed below:

Data Type Example Reason for Collection
Identity Information Full name, date of birth, NID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account Verification & Support
Financial Information Mobile Pay/Nagad number, transaction history Deposit & Withdrawal Process
Activity Data Betting history, login timestamps Security & Responsible Gaming
Technical Information IP address, browser details, device model Fraud Prevention & Site Improvement

We never collect sensitive information such as medical records, religious beliefs, or political affiliations.

3
How and Why Your Data Is Used

Collected data is used for the following purposes:

  • Account management: To enable registration, login, and identity verification.
  • Payment Processing: To process deposits and complete withdrawals.
  • Customer Support: For dispute resolution and complaint handling.
  • Security: To prevent fraud, money laundering, and unauthorized access.
  • Responsible Gaming: To monitor gaming behavior and identify signs of addiction.
  • Service Improvement: To analyze user experience and improve the platform.
  • Legal Obligations: To meet regulatory requirements.
TCasino never shares your information with third parties for marketing purposes. If you no longer wish to receive promotional messages, you can turn this off in your account settings.
4
Data Retention Period

TCasino retains member data for the following periods:

  • While your account is active: All account and transaction data is retained throughout the entire period the account remains active.
  • After account closure: Records are typically retained for up to 5 years in accordance with legal obligations.
  • Financial Transaction Records: Retained for a minimum of 5 years in compliance with anti-money laundering laws.
  • KYC Documents: Retained for 5 years even after an account is closed.

Once the retention period has passed, data is securely deleted or anonymized so that it cannot be recovered by any means.

5
Sharing Information with Third Parties

TCasino may share information with certain third parties in limited circumstances:

  • Payment Service Providers: Payment gateways such as Mobile Pay, Nagad, and Rocket — used solely to process transactions.
  • Identity verification services: Verification partner for completing the KYC process.
  • Law Enforcement: Under a court order or government directive.
  • Cloud service providers: For data storage — under strict confidentiality agreements.

Outside of the circumstances above, member data is never shared with any third party. TCasino is committed to never selling or transferring your information to advertisers, data brokers, or marketing companies.

Before sharing data with third-party service providers, strict data processing agreements are put in place with them.
6
Cookies & Tracking Technologies

TCasino's website and app use cookies and similar technologies. Cookies are small text files stored on your device.

Types of cookies we use:

  • Essential Cookies: Essential for maintaining login sessions and site security. These cookies cannot be disabled.
  • Functional Cookies: To remember your preferences such as language and layout.
  • Analytics cookies: To understand site usage patterns — completely anonymously.

Most cookies can be managed or disabled through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.

7
Technical Security Measures

TCasino uses industry-standard security technologies to protect member data:

  • TLS 1.3 Encryption: All website and app communications are secured with the highest standard of encryption.
  • AES-256 Data Encryption: Sensitive data stored on our servers is kept in an encrypted state.
  • Two-Factor Authentication (2FA): An additional layer of security when logging into your account.
  • Firewall & DDoS Protection: To protect our servers from cyberattacks.
  • Automated Fraud Detection: Systems are in place to instantly detect and block any suspicious activity.
  • Regular security audits: Regular system audits conducted by independent third-party experts.

That said, no one can guarantee 100% security on the internet. Members can significantly strengthen their own security by using strong passwords and avoiding logging in on unfamiliar devices.

8
Your Privacy Rights

Every TCasino member has the following rights:

Right to Access

You may request to view any information TCasino holds about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request the deletion of data that is no longer required by law to be retained.

Right to Restrict Processing

You may request that we stop using your data for specific purposes.

Right to Data Portability

You can request a copy of your data in a portable format.

Right to Object

You may object to certain types of data processing.

To exercise any of the rights listed above Help Center Submit a ticket on the page or send us an email. We typically respond within 30 days.

9
Protection of Minors

TCasino strictly does not collect data from or provide services to individuals under the age of 18. Age is verified at the time of registration, and KYC verification is carried out whenever there is any doubt.

If you become aware that a family member has attempted to create an account on tcasino, please contact support immediately. The account will be closed and any collected data will be deleted.

TCasino advises parents to monitor their children's internet activity and keep parental controls enabled on all devices.
10
Communication & Policy Updates

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:

  • Email: privacy@tcasino.biz
  • Support: Help Center Submit a ticket on the page
  • Live Chat: Reach us via live chat at the bottom right of the website

TCasino reserves the right to update this Privacy Policy at any time. If significant changes are made, you will be notified at your registered email address and the updated date on this page will reflect the change.

This Privacy Policy was last updated on January 2026Updated on
FAQ
Common Member Queries

Understanding bonus wagering or rollover requirements is straightforward. Say you deposit ৳1,000 and receive a ৳1,000 bonus with a 5x wagering requirement. That means you need to place a total of ৳1,000 × 5 = ৳5,000 in bets. Once that ৳5,000 in wagers is completed, any winnings from the bonus become withdrawable. Keep in mind, wagering is counted based on the stake placed — regardless of whether you win or lose. You can always check how much wagering remains in the bonus section of your account. If you withdraw before meeting the requirement, your bonus balance will be forfeited.

No, they cannot. The minimum age to register on TCasino is 18 — and this is strictly enforced. Date of birth is collected at registration, and a National ID or birth certificate may be requested during verification. If it is found that someone provided a false age to create an account, that account will be permanently closed and all associated transactions will be voided. If a family member attempts to access TCasino from your phone or device, we strongly recommend enabling parental controls on that device.
Your Data Is in Safe Hands

Enjoy TCasino with Peace of Mind

Your privacy is our top priority. Play, win, and enjoy in a safe environment.

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